Trusted to deliver in an emergency.
The telecommunications landscape is evolving, and with legacy networks being phased out, ensuring continued, high-quality service is more important than ever.
We understand the responsibility you carry keeping residents safe is your top priority, and it’s ours too.
Tunstall’s Lifeline Digital is designed with future-ready connectivity at its core. It comes equipped with its own roaming SIM card, offering resilient mobile connectivity by automatically selecting the strongest available network. Additionally, the Lifeline Digital can be configured to connect via a service user’s home broadband either through Ethernet or Wi-Fi.
Stay connected with Lifeline Digital's multi-connectivity features for service reliability
The central device that keeps service users connected to help when they need it.
SIM: The Lifeline Digital has its own SIM card inside, it can connect to multiple mobile networks. The SIM automatically picks the strongest signal available in the area.
Broadband: The Lifeline Digital can also connect using the service user’s internet. It can be configured to work with Wi-Fi or a wired (Ethernet) connection.
Connection to the ARC (Alarm Receiving Centre): All alerts and calls from the Lifeline Digital go to a team of trained professionals. They respond quickly to all calls ensuring resident safety remains a priority.
Lifeline Digital creates flexibility for care providers to own and tailor connectivity options to the specific needs and environments of their service users—supporting consistent, reliable service no matter the setup.
Our team are on hand to support you and your teams through the digital switchover every step of the way, start your journey today.
Contact UsEnabling VoLTE protects the long-term performance of your telecare solution.
Reliable, responsive connectivity through modern networks
Our telecare solutions are designed with high availability in mind, leveraging the strength of modern digital networks such as 4G. By moving away from legacy infrastructure, we ensure consistent, dependable performance supporting service continuity when it matters most.
Calls connect swiftly over these modern networks, offering faster response times and even greater reliability. In moments of need, this quick and consistent connectivity provides users with the reassurance that support is always close at hand.
Broader and even more reliable coverage
4G networks now offer extensive coverage across the UK, surpassing older network infrastructures. VoLTE takes advantage of this, providing consistent connectivity.
Future-proof connectivity
With 2G and 3G networks being phased out, VoLTE ensures continued compatibility with the evolving digital landscape. Tunstall devices using VoLTE are ready for the future, keeping users connected without interruption.
Your trusted telecare partner for the digital switchover
Tunstall Lifeline Digital is our next generation home hub supporting IP alarm calls and the analogue to digital switchover.
It builds on decades of experience and expertise in telecare monitoring services, ensuring straightforward, reliable assistance with minimal hassle. The unit works with a large range of unobtrusive sensors located throughout the home, or as personal devices worn on the body. Alarm units are triggered by personal or environmental events such as bed occupancy, temperature changes and motion, detecting specific movements and events that require emergency assistance, to which monitoring centres can then respond.
Most importantly, it’s engineered to be fully interoperable with the emerging digital care technologies and services.
Supporting Connected Communities
Health, housing and social care services provide life changing support to the people who need it most. However, our ageing society, the recruitment and retention crisis in health and care, as well as pressure on public sector budgets, mean these services are facing unsustainable levels of demand.
As a health and care technology solutions provider, we can help.
Technology is not a panacea, but can be a crucial part of ensuring we meet the challenges ahead as a society, and enabling a cultural shift towards more preventative and outcomes-based approaches.
Learn more about how we're supporting people to live independently here.
