Tunstall Response Annual Report 2019
Read moreTunstall Response Services include:
- Telecare monitoring – 24/7
- Telehealth monitoring and triage
- Hosted Services
- Infrastructures (virtual centres) and call managed services
- Lone worker services and monitoring
- Out of hours repair call monitoring
- Out of hours anti-social behaviour calls signposting
- Out of hours homelessness calls signposting
- Out of hours temporary housing signposting
- Disaster recovery for other PNC centres
- Domestic violence calls
- Lone worker monitoring
- Reassurance calls
- Outbound preventative campaigns
New Models of Person-Centred Care
Tunstall's Connected Services portfolio is based on extensive international experience in the telecare industry. Solutions built on proven economic and service user outcome metrics. Tunstall has designed a proactive and personalised model of remote care based on a segmentation of the users and their needs. This delivers a tailored package of proactive services according to the needs of each person, ensuring the provision of person-centred care.
Traditional Technology Enabled Care (TEC) has been developed from a robust approach to critical alarm handling. This is often described as a Responsive or Reactive model of care. The service user triggers an alarm by pressing a pendant button or a smoke, flood or gas detector, which has served the market well for many years. The need to manage an ever-increasing demand combined with shrinking budgets is leading Government Funded care providers to look at transformational models of care delivery and management.
