Tunstall Healthcare Group (‘Tunstall’ or ‘the Company’) is committed to protecting the privacy and security of your personal information. This privacy notice describes how Tunstall uses and protects any information that you give Tunstall when you use this website, in accordance with the UK General Data Protection Regulation (‘UK GDPR’). It also refers where applicable to the Data Protection Act 2018 (‘DPA18’).
Tunstall is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Under the EU GDPR and UK GDPR, Tunstall is a ‘data Controller and Processor’. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this Privacy Notice.
Tunstall may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
Name, Job title, Address, Contact information including email address, Demographic information such as postcode, preferences and interests, Other information relevant to customer surveys and/or offers.
We may collect the following information:
Name, Job title, Address, Contact information including email address, Demographic information such as postcode, preferences and interests, Other information relevant to customer surveys and/or offers
We will only use the information that you share with us to understand your needs and provide you with a better service, in particular for the following reasons:
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
Under the EU General Data Protection Regulation (EU GDPR) and UK General Data Protection Regulation (UK GDPR) you have a number of rights regarding your personal data. You have the right to:
a) be informed what we do with your data
b) see what data we hold on you
c) correct your data if it is inaccurate
d) erase your data in certain circumstances
e) restrict processing of your data
f) have your data sent to another party at your request
g) object to our processing
h) be informed of any automated decision making and profiling we might use
If you have provided consent for the processing of some elements of your personal data you have the right (in certain circumstances) to withdraw that consent at any time. This will not affect the lawfulness of the processing before your consent was withdrawn. To withdraw consent for the processing of specific data, you may be able to withdraw consent via the same system with which you originally provided it, or you may write to Tunstall Healthcare Group Ltd, Whitley Lodge, Whitley Bridge, Yorkshire, DN14 0HR or email: enquiries@tunstall.com.
You have the right to lodge a complaint to the relevant Supervisory Authority, if you believe that we have not complied with the requirements of the EU GDPR and UK GDPR regarding your personal data. In the UK the relevant Supervisory Authority is the Information Commissioner’s Office.
Tunstall Healthcare Group is the controller and processor of data for the purposes of EU GDPR and UK GDPR.
Your personal data will be stored by us in accordance with applicable data protection laws to the extent necessary for the processing purposes set out in this Privacy Notice. Subsequently, we will delete your personal data in accordance with our data retention policy or take steps to properly render the data anonymous. In Europe, the retention periods are generally between 6 and 10 years (e.g. for contracts and notifications). As far as legally permissible or required, we restrict the processing of your data instead of deleting it (e.g. by restricting access to it). This applies in particular to cases where we may still need the data for the execution of the contract or for the assertion of or defence against legal claims, or where such retention is otherwise required or permitted by law. In these cases, the duration of the restriction of processing depends on the respective statutory limitation or retention periods. The data will be deleted after the relevant limitation or retention periods have expired.
If you have any questions about this Privacy Notice, or concerns as to how your data is processed you can contact:
The Data Protection Officer for Tunstall Healthcare Group, through email: DPO@tunstall.com or in writing at the following address:
The Data Protection Officer, Tunstall Healthcare Group, Whitley Lodge, Whitley, Yorkshire, DN14 0HR, UK
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better, faster, safer user experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.