A hassle free solution to bridge the gap between analogue and digital
Housing providers, whether extra care, retirement living or independent retirement communities, no longer need to face the daunting task of replacing their entire warden call alarm scheme during the digital transition. IP Connector can transform systems as old as 25 years from analogue to digital, including Communicall Vi, Vi IP, Connect, DECT, Piper Haven with TIC, and Vision.
IP Connector retrofits onto existing equipment near the control unit, converting all scheme calls to the Alarm Receiving Centre (ARC) to NOW-IP protocols. All other equipment such as speech modules and telecare sensors are unaffected, meaning both residents and staff can continue using familiar systems without disruption.
Using IP Connector to convert existing scheme technology enables providers to plan and implement a digital strategy over time, phasing investment in completely new systems rather than requiring significant capital outlay ahead of January 2027.
Embrace the future of telecare with IP Connector
Future proof your warden call system
Seamlessly transition into a digital future with IP Connector, converting tone-based analogue protocols (TTNew, TT21 or TT92) into IP protocol (NOW-IP BS8521-2)
Retrofit into your existing system
Don’t replace, refresh. Tunstall’s IP Connector is a retrofit solution compatible with all your existing Communicall hardware, meaning residents continue to use all the same equipment they're familiar with.
Resilient connectivity
Dual alarm paths for increased resilience (Ethernet and Cellular)
Minimal user disruption
Simple installation means minimal disruption to staff and residents, with no need for structural work, re-cabling or decorating.
Streamlined and efficient ongoing support
Keep your system up-to-date and optimised with the Tunstall IP Connector and its over-the-air firmware updates.
Spread your investment into a digital future
By updating to digital using the IP Connector there’s no immediate demand to replace your complete system ahead of January 2027. It allows your current scheme equipment to live out it’s expected service life ensuring your original investment is not wasted.
Your trusted partner for the digital switchover
For over 65 years, Tunstall has been a leader in installing, servicing, and monitoring group living warden call telecare schemes, which have relied on the UK's analogue telephone infrastructure to transmit tone-based alarm calls to Alarm Receiving Centres (ARCs) nationwide.
With the analogue infrastructure being phased out in favour of digital lines that operate using IP protocols by December 2025, Tunstall has developed the IP Connector to bridge the gap between the analogue and digital worlds. This innovative solution converts the analogue protocols generated by scheme alarm systems into NOW-IP (BS8521-2) protocol, fully compatible with the UK's new digital infrastructure.
With the IP Connector, you can seamlessly transition to the digital era without disruption. It ensures that your scheme remains operational and connected to the ARC using the latest digital protocols, futureproofing your system ahead of the analogue switch-off deadline.
More Information
- IP Connector Image
- IP Connector Datasheet
- Retirement and Supported Living Brochure
