Communicall Vi


A scalable communications system for group living environments

Communicall Vi is designed to support efficient care delivery by providing real-time information, bespoke management reporting and a flexible platform to offer needs-based telecare solutions for residents with diverse, changing requirements.


Supporting residents without limiting independence

Communicall Vi is suitable for use in a wide range of environments, including sheltered housing and extra care schemes, for the delivery and management of communications, telecare, door entry and access control. It supports residents without limiting their independence and provides managers with concise information to enable the delivery of effective care.


A versatile platform enabled for change

Communicall Vi offers flexibility, choice, and a wealth of new functionality in a single system, adaptable for a wide range of housing and care models. It supports people with diverse needs, including dementia, learning disabilities and physical and sensory impairments.

Communicall Vi can be installed as part of a new system or an upgrade to an existing Tunstall system.


Flexibility, choice, and a wealth of new functionality in a single system.


  • Flexible alarm handling
  • Clear alarm reporting
  • High quality speech for natural, easy to understand conversations
  • Safe and secure
  • Easy to use and configure
  • Supports independent living with added security and peace of mind


A versatile, reliable communications platform.


How does it work?

The Communicall Vi system has been specifically developed to enable flexible telecare in retirement and supported living environments. Whether incorporated into a new-build or used as a cost-effective upgrade to an existing provision, Communicall Vi meets the needs of today whilst providing a platform for the future.

Each Communicall Vi platform is tailored to the specific requirements of a development and its residents. The core system architecture is a control unit linked to speech modules, which can be configured via a web browser or system control panel. This platform supports a wide range of integrations, telecare sensors and peripherals.

Technical features:

  • Simple configuration via System Control Panel (SCP) or Housing Services Portal (HSP)
  • On-site and off-site alarm handling
  • Progressive door entry and video to TV
  • DDA-compliant door panel with optional integrated access control and camera
  • Easy-to-use speech module with ‘I’m OK’ functionality
  • Can operate on legacy infrastructure cabling or latest Cat6 wiring platform
  • Remote release keysafe
  • Broadcast speech
  • Fire alarm interface

Leading housing technology solutions for supported living.



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Retirement and Supported Living Technology Solutions

Our Retirement and Supported Living Solutions are based on our industry-leading Communicall architecture and help over 55s and younger people with support needs to live life to the full. Our aim is to help people maintain independence and support active, enriched lifestyles in a shared environment, by facilitating access to services and care if needed.

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Engineer at the door of service user

Service and Maintenance

Tunstall’s community alarm, warden call and Connected Care solutions are the most widely used in the UK. We offer a range of service agreements, designed to meet your needs and deliver the highest quality in planned and responsive maintenance. As well as supporting Tunstall equipment we can also cover third party products, giving you cost effective, integrated services from a single provider.

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Contact Us

If you'd like to know more about our products, services and solutions, we'd love to hear from you. Get in touch and a Tunstall representative will be happy to help.

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