Tunstall Carecom

Tunstall Carecom

Tunstall Carecom takes a new approach to nurse call systems for residential and nursing care homes. It uses wireless and digital technology to enable care to be tailored to the individual, ensuring the delivery of care is more efficient, flexible and responsive. The system moves beyond traditional, fixed callpoints to a wireless system better suited to the demands of modern care delivery, allowing care to become person-centred, rather than room-centred. It enables care to be delivered where and when it is needed most, alerting staff not just to events, but letting them know the nature of the event (e.g. fall, seizure, exit from a room or property), who needs assistance and their location. Carecom is also discreet, alerting a dedicated, efficient response from a nomiated carer, avoiding disruption to other occupants and creating a more peaceful environment.

The majority of the system is wireless. Receivers and beacons are placed around the building, which interact with smart pendants worn by residents. Caregivers are able to manage the system on a number of devices, including a mobile app.


  • Standards-compliant, highly resilient architecture
  • Advanced, future-proofed IP connectivity for maximum flexibility and integration
  • Accurate on-site location management
  • Geofencing to ensure the safety of disorientated users
  • Automated access control and support per user
  • Simple one-button, smart alarm pendant
  • Mobile alarms with intelligent routing and location management
  • Alarm receiver, staff alarm, virtual key (for electronic locks) and work registration on the same unit
  • Can also offer location reporting, cancel at source, access control, and geofencing
  • System supports a wide array of telecare sensors.
  • Intuitive, GDPR compliant online reporting platform.


  • Enables rapid response to events and efficient care delivery.
  • IP infrastructure means the system is flexible and scalable so it can grow with the needs of your business and your residents.
  • Enables person-centred care using tailored telecare solutions.
  • Modular, flexible system with continuous software updates to support new functionality.
  • All-in-one solution gives an overview of systems across complete estates accessible anytime and anywhere via an internet browser
  • Detailed reporting and analysis for care optimisation
  • Early detection of changes in the residents’ behaviour (e.g. increasing alarm calls) supports proactive care
  • High degree of security and freedom for people with dementia
  • Frees up carer time for more meaningful interaction
  • Discreet, dedicated alerts to the carer avoiding disruption to other occupants

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Park View - Making care person-centred, not room-centred

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