COVID-19/Coronavirus Statement

 
Date: 10 June 2020

 

Tunstall Healthcare

Business continuity, for us and our customers, remains our primary focus. We continue to work closely with our customers and staff, taking all necessary actions to protect their safety and minimise the effects of coronavirus, in line with Government advice.

For the majority of staff, we have enabled home working, with some essential staff continuing to be office-based where their job necessitates this. As lockdown restrictions ease, from Monday 15th June more staff will begin to resume working from our Whitley offices, where we will continue to maintain our strict adherence to the Government’s guidance on social distancing.

Tunstall Response

In addition to our standard business continuity plan, Tunstall’s crisis management team continues to focus on enhancing and maintaining service delivery, to assist in tackling the impact of the COVID-19 pandemic.

Maintenance support

Specific safety guidelines have been issued to our field-based engineers, to ensure their protection and the safety of their service users. Our maintenance service continues to meet service level requirements and is on hand to respond appropriately, to any urgent requirements that may arise.

Installation

In line with Government guidelines, we are resuming installation works on-site, to address customer requirements, as the retirement care development market eases restrictions.

Manufacturing

Tunstall continues to manufacture and despatch orders to support our customer needs, whilst adhering to workforce Government guidelines on long term conditions and self-isolation. As we have operated throughout the lockdown, we therefore been able to build up a good level of product stock. The UK factory manufactures for Tunstall Group across the globe, so as the continent closes for the summer, to coincide with this, Tunstall’s manufacturing facility will close from 20th to 31st July.

Next steps

Any changes to this position will be communicated as the earliest opportunity.