Tunstall Sound Boost
Sound Boost is a telecare device that wirelessly connects to the Lifeline
home unit, providing extra audio coverage throughout the home to enable clearer communication between the end user and the monitoring centre.
Sound Boost has been developed to address the challenge of No Voice Contact Calls (NVCs).
The challenge of no voice calls
Telecare services offer an invaluable means of keeping people independent in their own homes for longer. However, no voice calls (NVCs) are common, with each one needing to be responded to, despite a high likelihood of false alarm.
False alarms due to NVCs cause:
- Unnecessary cost
- Diversion of resources from genuine emergencies, putting other users at risk
- User anxiety and embarrassment
