Projects in partnership

We’re better together. Our managed service approach allows local authorities, housing providers and health organisations to focus on delivering care and support, while Tunstall takes responsibility for the design, delivery, management and continuous improvement of technology enabled care services that help people to live safely and independently.

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Solutions

End-to-end support

Tunstall manages the full service lifecycle including:

Technology platforms and devices

Monitoring and response services

Infrastructure and connectivity

Installation, maintenance and equipment lifecycle management

Data management, analytics and reporting

Service governance and performance management

OVERLAY - TOP RIGHT

Right fit

A great combination

By combining technology, infrastructure, operational expertise and service design, Tunstall delivers integrated services that improve outcomes for service users while enabling organisations to operate more efficiently and sustainably.


Rather than simply supplying equipment or software, Tunstall operates and manages services on behalf of customers, ensuring reliability, compliance, performance and continuous innovation.

• Your staff lacks capacity for daily operations

• You’re moving from paper to digital systems

• You need consistent reporting and accountability

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Together

Strategic partnership

Tunstall works in partnership with organisations to support the transformation of health, housing and social care services.
Our role extends beyond service provision. We collaborate with customers to design, implement and evolve services, using technology and data to enable more integrated, preventative and person-centred care.

Through this strategic partnership approach, Tunstall supports organisations to:

  • Improve outcomes for individuals and communities
  • Increase service efficiency and sustainability
  • Embed technology-enabled care within service pathways
  • Respond to changing policy and demographic pressures
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How

Built around outcomes

Tunstall Managed Services follow a structured approach based on three core phases:

Delivery

Full implementation and operational delivery to configure and mobilise technology, systems and services

Design

Understanding existing services and co-designing improved models of delivery

Development

Performance monitoring and governance using data analysis to optimise and evolve services

Your questions, answered

Find answers to the questions care teams ask most about supporting people at home

No. Tunstall supports people of all ages who want the reassurance of having help to hand. Whether you just want a little extra reassurance, or are recovering from a hospital stay, age isn’t a barrier to using our services.

Not at all. Our devices are designed to be simple and straightforward. One button connects you to our specialist response centre. The Tunstall 365 app is optional and built for ease of use, so families can stay connected without complexity.

Absolutely. Tunstall 365 can provide support to multiple people living in the same home, but each will require their own pendant. You will only need one Lifeline Digital home unit, and one £25 per month payment. Please contact us should you wish to purchase an additional pendant.
We provide background reassurance allowing you to continue to live your life however you wish. Whether you’re pottering around at home or doing a spot of gardening, we’re there for peace of mind, not to slow you down.
We aim to answer most calls within 60 seconds, but it is often quicker.

Need more help?

Reach out to our team and we’ll walk you through it

Let's talk.

Find out more about how we can help people live safely and independently in their homes and communities

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