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Tunstall Device Management Platform (DMP) – Driving Efficiency for Digital Care Services

Welcome to Tunstall’s Device Management Platform (DMP), enabling efficient deployment and monitoring for Lifeline Digital. DMP is designed to drive your digital care services forward with ease and security.

Benefits

What is DMP?

DMP is a piece of software for deploying and monitoring Lifeline Digital as well as it’s compatible range of sensors. Designed to meet the demands of IP telecare, DMP offers real-time insights, dashboard metrics, and efficient device management. It ensures secure, centralised, and regional rollouts with data stored in a Tier 3 Data Centre, compliant with ISO27001 and Cyber Essentials. DMP enhances user experience with easy configuration, testing, and deployment, making it ideal for local authorities, housing associations, and independent care providers. With robust security and no storage of personally identifiable data, DMP is your trusted partner for reliable digital care services.

Lifeline Digital

Elevate your digital care with Lifeline Digital and DMP

With DMP’s intuitive interface and Lifeline Digital’s advanced features, you can confidently manage and support vulnerable users with ease. Experience the synergy of Lifeline Digital and DMP, delivering reliable, efficient, and secure digital care solutions that keep you connected and in control.

Effortless deployment and management

Deploying lifelines, radio triggers, and peripherals is now effortless with DMP. Benefit from Lifeline Digital’s ‘Auto Pairing Mode’ for swift configuration. Test devices quickly and confidently before deployment, ensuring a smooth rollout process. Gain total control over your device estate with quick assessment, redeployment, and performance monitoring.

Secure and reliable

Rest assured with our Tier 3 Data Centre storage and ISO27001 & Cyber Essentials accreditations, ensuring the highest level of data security. DMP prioritises customer privacy by not storing personally identifiable data. It’s safe, secure, and built to protect your customers.

Enhanced monitoring view - stay connected and informed

DMP introduces a revamped Monitoring View, offering comprehensive insights into your Lifeline Digital estate. Gain real-time visibility into device health and connectivity, enabling proactive issue resolution and quick decision-making. Get a quick overview of your estate to save time and resources.

Tailored governance and control

Customise DMP to your team’s needs with flexible account creation and permission settings. Ensure safe and secure access within your organisation’s remit. Tunstall+ extends governance to installers in the field, enhancing control over third-party deployments.

Let's talk.

Personal

Looking for personal support?

If you’re seeking a personal alarm or direct care support for yourself or a loved one, visit our consumer site.

Your questions, answered

Find answers to common questions about this device and how it works within your care environment.

Does it work with existing systems?

Yes. The device is hardware-agnostic and integrates seamlessly with your current care infrastructure. It connects to the Tunstall ecosystem without requiring a complete system overhaul.

What data does it collect?

The device monitors key health and activity indicators relevant to your care setting. All data is encrypted and stored securely, with access controlled by your organisation’s permissions.

Need more help?

Reach out to our team and we’ll walk you through it