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Ally by Tunstall

Personal safety and reassurance, wherever life takes you

Ally by Tunstall is a discreet, wearable safety device designed to support independent living beyond the home. Combining emergency response, location tracking and wellbeing monitoring in asingle smartwatch-style device, Ally helps people stay active, connected and confident in everyday life.

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Purpose

Why choose Ally by Tunstall?

Independence doesn’t stop at the front door. As expectations around mobility, safety and reassurance evolve, services need solutions that support people wherever they are.


Ally extends the reach of traditional telecare, providing:

  • Immediate access to help through a simple alarm button
  • Automatic alerts through advanced fall detection and geo-fencing
  • Real-time location visibility for faster, more informed response
  • Continuous reassurance for both users and those supporting them


Backed by Tunstall’s TSA-accredited response services, Ally connects people to support when it matters most.

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How

How it works

When an alarm is triggered, either manually or automatically, Ally connects instantly to the Tunstall Response centre or a designated contact.

At the same time:

  • The user’s location and alert type are shared
  • Operators can speak directly through the device
  • The appropriate support can be coordinated quickly and effectively

 

The companion Ally App provides carers and professionals with real-time visibility of alerts, location, activity and device status — supporting more informed, proactive care.

Who

Who is Ally for?

Ally is designed to support a wide range of users and care environments:

Individuals

  • Older adults living independently
  • People with mobility or learning disabilities
  • Individuals with long-term health conditions
  • Those who may be vulnerable when out and about

 

Support networks

  • Family members and informal carers
  • Housing providers and scheme managers
  • Care providers and local authorities
  • Lone workers and field-based teams

 

By combining safety, mobility and insight, Ally supports independence while reducing risk across different settings.

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Features

Features

Speak directly to a response centre or designated contact through the watch; no phone or secondary device needed
Automatically raises an alert if a fall is detected
Know where someone is and receive alerts if they move beyond set boundaries
Track wellbeing and identify potential concerns
Encourage movement and support healthier routines
Reliable performance without constant charging

Built for real-life use, indoors and outdoors

Suitable for continuous daily wear
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Benefits

Benefits

Supporting services and response

Ally is backed by Tunstall’s established response infrastructure:

  • TSA-accredited response centres operating 24/7
  • Handling thousands of calls daily, including emergency escalations
  • Trained operators equipped to manage a wide range of situations
  • Integration with leading ARC platforms

Works alongside Lifeline Digital

Ally is not a replacement for in-home telecare, it complements it.

  • Lifeline Digital supports safety within the home through connected sensors and environmental monitoring
  • Ally provides reassurance on the move, with personal safety and location-based support


Together, they create a more complete, connected approach to independent living, covering both in-home and risk while out and about.

Enabling more confident, connected living

Ally by Tunstall supports a more flexible, person-centred approach to care, helping people stay active, independent and connected, while giving families and professionals greater confidence and visibility.

Details

Everything you need to know

Dimensions, battery life, connectivity, and compliance standards are all documented below. Download the full datasheet for technical reference.

Download full spec sheet

Unsure about fit? Let's talk.

Our team can help you find the right solution for your care setting.

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Personal

Looking for personal support?

If you’re seeking a personal alarm or direct care support for yourself or a loved one, visit our consumer site.

Your questions, answered

Find answers to common questions about this device and how it works within your care environment.

Does it work with existing systems?

Yes. The device is hardware-agnostic and integrates seamlessly with your current care infrastructure. It connects to the Tunstall ecosystem without requiring a complete system overhaul.

What data does it collect?

The device monitors key health and activity indicators relevant to your care setting. All data is encrypted and stored securely, with access controlled by your organisation’s permissions.

Need more help?

Reach out to our team and we’ll walk you through it

Contact us
Call 01977 661 234