Tunstall+ app for Lifeline Hubs

Tunstall+ gives installers step-by-step guidance to configure and control connected Tunstall devices

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Purpose

Efficiently configure, connect, and control Tunstall devices

Designed specifically for installers of Tunstall equipment, Tunstall+ streamlines the installation of Lifeline Smart Hub and Lifeline Digital units and associated sensors into users’ homes.

The app walks the installer step-by-step through the process of checking the hubs status for power and connectivity, adding associated sensors and configuring essential settings.

 

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Benefits

How does it work?

Simplifies installation
Providing a better experience for all installers and Service Providers.

Improves efficiency
Reduces the amount of time taken to configure Lifeline Hubs and sensors.

Adding value to the Device Management Platform
Offers a choice of configuration methods.

Automates setup for additional services
Removes the need for manual intervention.

Increases accuracy
Reduces human error by scanning device barcodes.

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Features

Technical features

  • Locate a Lifeline Smart Hub using the camera to scan the 2D barcode or use the keyboard to enter the device’s serial number (PRC)
  • Locate a Lifeline Digital using Near Field Communication (NFC), hover phone over the hub to identify
  • Identify and update new firmware for Lifleine Digital and Smart Hub
  • Add unit ID to single/all destinations – configure the unit ID of the Lifeline Digital and Smart Hub
    Sensors – easily manage sensors: add by scanning the barcode and swipe to delete
  • Configuration of hub features:
    • Integral Ambient Temperature
    • IP Periodic Calls – configure IP alarm calls
    • GSM Periodic Calls
    • Time windows – alarm events schedule
    • Virtual Property Exit
  • Migration – move a device from one district to another
  • Sensor clone – import sensors from a different device
  • Template – apply an existing template to a device

Details

Everything you need to know

Dimensions, battery life, connectivity, and compliance standards are all documented below. Download the full datasheet for technical reference.

Let's talk.

Contact us to discuss how we can help you enhance safety, efficiency, and quality of life.

Personal

Looking for personal support?

If you’re seeking a personal alarm or direct care support for yourself or a loved one, visit our consumer site.

Your questions, answered

Find answers to common questions about this device and how it works within your care environment.

Does it work with existing systems?

Yes. The device is hardware-agnostic and integrates seamlessly with your current care infrastructure. It connects to the Tunstall ecosystem without requiring a complete system overhaul.

What data does it collect?

The device monitors key health and activity indicators relevant to your care setting. All data is encrypted and stored securely, with access controlled by your organisation’s permissions.

Need more help?

Reach out to our team and we’ll walk you through it