Tunstall Healthcare has launched Communicall Digital, a fully digital warden call system designed to support residents’ independence while helping retirement and supported living teams manage services more efficiently.
Suitable for retirement living, sheltered housing and extra care schemes, Communicall Digital has been developed to provide reassurance for residents and practical oversight for staff in a single, connected solution.
Designed around residents
At the heart of the system is a simple touchscreen room unit that enables residents to:
- Manage door entry
- Make room-to-room video calls
- Raise an alarm using a clearly illuminated physical button
In the event of an emergency, help can be summoned quickly and confidently. The system can also be paired with a pendant, allowing residents to answer calls from the comfort of their bed or chair.
Supporting staff and managers
For house managers and care teams, Communicall Digital provides dedicated handsets to manage calls and view live resident status across the scheme.
A cloud-based Central Management Platform enables:
- Real-time visibility of activity
- Secure access from any location
- Generation of bespoke or predefined reports
- A comprehensive audit trail of key events
This supports quality assurance, regulatory requirements and operational efficiency, helping teams focus more time on direct interaction with residents.
Built for a digital future
Communicall Digital operates entirely over digital connectivity using the industry-standard BS8521-2 (NOW-IP) protocol. By removing reliance on analogue networks or protocol bridging devices, the system supports providers as the UK continues its transition away from analogue infrastructure.
Tony Walker, UK Sales Director at Tunstall Healthcare, said:
“Our customers told us they needed safety, simplicity and operational efficiency. Communicall Digital has been designed to meet those needs in a way that feels intuitive for residents and practical for staff.
For residents and families, it offers reassurance and accessibility in one easy-to-use device. For providers, access to live insight and audit data helps support consistent, high-quality care while freeing up time for human connection.”
