A New Service for Individuals and Families

Feb 6, 2026

Across the UK, many individuals and families are currently experiencing changes to their local lifeline services, telecare provision, or community alarm support.

If you are unsure what this means for you — or for someone you care about — you are not alone.

For thousands of people, lifeline and telecare services provide essential support. They enable people to live safely and independently at home, with reassurance that help is available when it is needed.

A New Personal Alarm and Telecare Service from Tunstall

Tunstall is preparing to launch a new direct-to-consumer lifeline and telecare service designed specifically for individuals and families who want a simple, reliable solution.

This new service will offer:

• Clear, transparent pricing
• Easy-to-use personal alarm equipment
• UK-manufactured and supported devices
• A free companion app for friends and family
• Access to a dedicated UK-based response centre
• Support designed around independent living at home

Our focus is simple: making telecare easier to understand, easier to access, and easier to rely on.

Independent Living Support in the UK

If your local authority lifeline service is changing, or if you are exploring private telecare options, we understand how important it is to find a service you can trust.

Whether you are looking for:

• A personal alarm for an elderly parent
• Home telecare support following hospital discharge
• Reassurance for a relative living alone
• A simple alternative to a changing council-run service

We are here to help you understand your options.

Get in Touch

While full details of the new service will be shared shortly, our team is already available to answer questions and provide guidance.

If you or someone you care about is unsure what to do next, please contact us:

Email: hello@tunstall365.co.uk