Tunstall Response is able to offer a Proactive Call Service, to help Local Authorities, Housing Associations and other service providers to support vulnerable people in isolation.
The service is aimed at people who already have Tunstall telecare solutions but have no next of kin, or no family or friends close by.
Tunstall Response operators call residents at regular intervals (agreed with Local Authorities, Housing Associations and other service providers) to check on their wellbeing and offer advice/signposting to other services as required.
Service users can press the button on their Lifeline home unit or on their pendant in the event of an emergency and be connected to Tunstall Response 24 hours a day.
Tunstall Response can also offer a general remote wellbeing monitoring service through ICP triagemanager and myMobile .to support individuals who do not require telecare services and are struggling with social isolation.
Tunstall has always played a role in helping to protect some of the most vulnerable people in our society, and so as a business we have looked to see how we can do even more to help our customers and the people they support during these unprecedented times. As a result we are introducing a range of new services.
We are working hard to offer solutions to help our customers and the vulnerable during this difficult time. We have created a COVID19/Coronavirus Customer Resource Page that will evolve as more resources become available.