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Temporary Managed Services

Temporary Managed Services

Monitoring centres with a small number of operators may be unable to continue offering a service if they are affected by illness or self-isolation and are unable to work remotely.

In these circumstances, Tunstall Response can offer a temporary managed service, handling all calls from individual dwellings and grouped living environments on behalf of the Local Authority, Housing Association or other service provider.

  • Flexible service which is available from 1 month to a 6 months basis
  • Simple price per connection model
  • Support from Tunstall expert team to migrate PNC database
  • Experienced Tunstall call handling team can offer 24/7 monitoring using your individual organisations’ protocols
  • Proactive wellbeing calling can also be included in the service if required to help mitigate the effects of social isolation
  • Enable redeployment of customer resources to manage challenges presented by COVID-19 outbreak
This service is a suitable option for PNC customers with low numbers of operators.
For further information regarding any of our COVID-19 solutions please contact your local Tunstall Account Manager or 
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Tunstall’s Connected Care and Health solutions can form an effective part of the response to the COVID-19 outbreak, helping to monitor and support people at home, reduce pressure on the NHS, provide more preventative and proactive care, reduce social isolation and respond to emergencies.
View our full range of COVID-19 solutions here.
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