Monitoring centres with a small number of operators may be unable to continue offering a service if they are affected by illness or self-isolation and are unable to work remotely.
In these circumstances, Tunstall Response can offer a temporary managed service, handling all calls from individual dwellings and grouped living environments on behalf of the Local Authority, Housing Association or other service provider.
Tunstall has always played a role in helping to protect some of the most vulnerable people in our society, and so as a business we have looked to see how we can do even more to help our customers and the people they support during these unprecedented times. As a result we are introducing a range of new services.
We are working hard to offer solutions to help our customers and the vulnerable during this difficult time. We have created a COVID19/Coronavirus Customer Resource Page that will evolve as more resources become available.