Keeping Residents Safe & Giving Families Peace of Mind
Caring for residents means always being ready to respond. Communicall Digital ensures residents can easily call for help when they need it, while care teams have real-time visibility of their wellbeing. Smart alerts and emergency response features reduce the risk of incidents going unnoticed, giving families confidence that their loved ones are in safe hands.
Customisable ‘I’m OK’ welfare check-ins – Residents can confirm their wellbeing at scheduled times bespoke to their needs, with optional alerts if they don’t respond.
Dedicated, illuminated emergency alarm button – Ensures residents, including those with dexterity issues, can raise an alarm quickly, even in low light.
Real-time monitoring via the Managers Handset & Central Management Platform – Care teams can instantly see alarms and welfare updates, no matter where they are.
Reducing Workload So Staff Can Focus on Care, Not Admin
Service providers are under constant pressure to do more with less. Communicall Digital takes the stress out of managing alarms, welfare checks, and visitor access. By automating routine tasks and providing instant updates on resident status, staff can spend less time on admin and more time delivering quality care.
Full audit trail of resident activity – Every interaction, from alarms to room visits, is logged automatically for compliance and reporting.
House Manager Handset for mobile working – Care teams can respond to alarms, answer door calls, check resident status, and make resident call rounds while moving freely around the property.
Automated reports & alerts – Easily track welfare checks, alarm responses, and care interactions without manual logging.
Supporting Resident Independence & Dignity
Independence matters—residents want to feel in control of their lives. Whether it’s managing visitors without waiting for staff, confirming they’re safe in a way and at a time that suits them, or raising an alarm with confidence, Communicall Digital empowers residents while ensuring help is always at hand when needed.
Resident-controlled door entry – Residents can see and verify visitors before granting access via their room unit or mobile app, removing the need for staff intervention
Flexible welfare check-ins – Inactivity monitoring can be personalised, reducing unnecessary disruptions while ensuring safety.
Simple, intuitive interfaces – Large, clear icons and touchscreen menus make interactions easy, even for residents unfamiliar with technology.
Future-Proofing Your Service Without Adding Complexity
With the shift to digital, many service providers worry about technology becoming outdated or difficult to manage. Communicall Digital is fully digital and built to last, removing reliance on ageing analogue networks. With remote updates, easy-to-use interfaces and exceptionally fast alarm processing, it works seamlessly in the background—so you can focus on care, not technology.
100% digital & standards-compliant (BS8521-2:2020 / NOW-IP) – No reliance on analogue networks or protocol conversion devices, ensuring long-term resilience.
Over-the-air software updates – New features and improvements can be deployed remotely, ensuring your system is always up to date.
Scalable & adaptable – Customisable for different care schemes, ensuring it fits your organisation’s needs now and in the future.
Reliable, Cost-Effective Solutions That Work for You
Care settings can’t afford unreliable systems that lead to costly repairs or staff frustration. Communicall Digital is built for real-world care environments—tough, dependable, and designed to keep working. It reduces the risk of lost devices, avoids unnecessary engineer visits, and provides a single, secure platform for managing care more efficiently.
Robust, secure House Manager Handset – Military-grade (MIL-STD810H) and IP68-rated for durability, ensuring longevity in care settings.
Centralised management of multiple sites – View and control all resident interactions across different locations from a single login.
Automated administration – The system records every interaction, saving time, cost and inconvenience of doing it manually
Why Choose Communicall Digital?
Tunstall pioneered the UK warden call market and has been installing, supporting and monitoring group living solutions for decades. Communicall Digital continues this legacy, combining our long-established expertise with modern technology to deliver:
Reliable Service: Proven track record in delivering dependable care systems.
Increased Efficiency: Reduce response times and optimise workflows by partnering with a trusted provider of end-to-end solutions across the entire telecare ecosystem.
Enhanced Quality of Life: Empower residents to have greater independence, and offer care providers time saving tools to allow them to focus on residents, not admin.
Who is Communicall Digital For?
Housing Providers: Enhance safety and improve operational efficiency through a partnership with the UK’s leading telecare provider
Residents: Empower independent living with reliable, intuitive tools, wrapped up in an easy to use touchscreen interface
Care Teams: Simplify workflows and enable faster response times with the tools needed to deliver the care your residents deserve.
For more information, you can access our Communicall Digital Resources - free to download:
Digitising the UK’s most trusted social alarm brand
For over 65 years, Tunstall has pioneered the development of innovative care solutions. Our latest retirement and supported living system, Communicall Digital, has been designed to revolutionise how care and support are delivered in housing environments using industry standard BS8521-2:2020 (NOW-IP) protocol. It enables better communication, faster response times for improved resident safety and a data rich, cloud-based management platform.
Ready to upgrade your housing community with Communicall Digital or want to learn more about your options through the digital transition? Contact us to discuss how we can help you enhance safety, efficiency, and quality of life.
Get startedTransforming Lives with Innovative Care
At Tunstall, we believe in creating technology that not only connects people but transforms their lives. Communicall Digital is more than a communication platform – it’s a lifeline, ensuring safety and fostering confidence in independent living.
