Communicall Digital

Communicall Digital is a fully digital warden call system designed for retirement and supported living environments. It connects residents, staff and monitoring services through a reliable IP-based platform, enabling fast alarm response, clear communication and improved oversight for care teams.
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Purpose

Supporting connected communities

Tunstall pioneered the UK warden call market and has been installing, supporting and monitoring group living solutions for decades. Communicall Digital continues this legacy, combining our long-established expertise with modern technology to deliver:

  • Reliable Service: Proven track record in delivering dependable care systems.
  • Increased Efficiency: Reduce response times and optimise workflows by partnering with a trusted provider of end-to-end solutions across the entire telecare ecosystem.
  • Enhanced Quality of Life: Empower residents to have greater independence, and offer care providers time saving tools to allow them to focus on residents, not admin.
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Who

Who is Communicall Digital for?

Enhance safety and improve operational efficiency through a partnership with the UK’s leading telecare provider.

Empower independent living with reliable, intuitive tools, wrapped up in an easy to use touchscreen interface.

Simplify workflows and enable faster response times with the tools needed to deliver the care your residents deserve.
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Benefits

How Communicall Digital helps provide safer, smarter care

Keeping residents safe & giving families peace of mind

Caring for residents means always being ready to respond. Communicall Digital ensures residents can easily call for help when they need it, while care teams have real-time visibility of their wellbeing. Smart alerts and emergency response features reduce the risk of incidents going unnoticed, giving families confidence that their loved ones are in safe hands.

  • Customisable ‘I’m OK’ welfare check-ins
  • Dedicated, illuminated emergency alarm button
  • Real-time monitoring via the Managers Handset & Central Management Platform

Reducing workload so staff can focus on care, not admin

Service providers are under constant pressure to do more with less. Communicall Digital takes the stress out of managing alarms, welfare checks, and visitor access. By automating routine tasks and providing instant updates on resident status, staff can spend less time on admin and more time delivering quality care.

  • Full audit trail of resident activity
  • House Manager Handset for mobile working
  • Automated reports & alerts

Supporting resident independence & dignity

Independence matters — residents want to feel in control of their lives. Whether it’s managing visitors without waiting for staff, confirming they’re safe in a way and at a time that suits them, or raising an alarm with confidence, Communicall Digital empowers residents while ensuring help is always at hand when needed.

  • Resident-controlled door entry
  • Flexible welfare check-ins
  • Simple, intuitive interfaces

Future-proofing your service without adding complexity

With the shift to digital, many service providers worry about technology becoming outdated or difficult to manage. Communicall Digital is fully digital and built to last, removing reliance on ageing analogue networks. With remote updates, easy-to-use interfaces and exceptionally fast alarm processing, it works seamlessly in the background — so you can focus on care, not technology.

  • 100% digital & standards-compliant (BS8521-2:2020 / NOW-IP)
  • Over-the-air software updates
  • Scalable & adaptable
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Integration

Reliable, cost-effective solutions that work for you

Care settings can’t afford unreliable systems that lead to costly repairs or staff frustration. Communicall Digital is built for real-world care environments — tough, dependable, and designed to keep working. It reduces the risk of lost devices, avoids unnecessary engineer visits, and provides a single, secure platform for managing care more efficiently.

Military-grade (MIL-STD810H) and IP68-rated for durability, ensuring longevity in care settings​.
View and control all resident interactions across different locations from a single login​.

The system records every interaction, saving time, cost and inconvenience of doing it manually.

Details

Everything you need to know

Dimensions, battery life, connectivity, and compliance standards are all documented below. Download the full datasheet for technical reference.

Let's talk.

Ready to upgrade your housing community with Communicall Digital or want to learn more about your options through the digital transition? Contact us to discuss how we can help you enhance safety, efficiency, and quality of life.

Personal

Looking for personal support?

If you’re seeking a personal alarm or direct care support for yourself or a loved one, visit our consumer site.

Your questions, answered

Find answers to common questions about this device and how it works within your care environment.

Does it work with existing systems?

Yes. The device is hardware-agnostic and integrates seamlessly with your current care infrastructure. It connects to the Tunstall ecosystem without requiring a complete system overhaul.

What data does it collect?

The device monitors key health and activity indicators relevant to your care setting. All data is encrypted and stored securely, with access controlled by your organisation’s permissions.

Need more help?

Reach out to our team and we’ll walk you through it