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A smarter pendant for digital care

The Lifeline Pendant is designed to support safer, more reliable digital care — helping people live with confidence and giving care teams and monitoring centres clearer insight and reassurance.

How

How does the Lifeline Pendant work?

The Lifeline Pendant is a wearable telecare device that enables a user to raise an alarm by pressing a single button. Once activated, it sends a secure signal through the connected telecare system to a monitoring centre or response service for appropriate action.

To enhance reliability and reduce unnecessary alerts, it uses Periodic Link Testing (PLT) — a proactive supervision method that regularly checks that the pendant is present, connected and functioning as expected.

This combination of secure digital communication and proactive supervision helps detect issues earlier, providing better visibility for monitoring teams and clearer reassurance for users and families.

Who

Who is the Lifeline Pendant for?

The Lifeline Pendant is suitable for anyone who may need support or a fast way to raise help, including:

People living independently who want reassurance at home or in the garden
Individuals with health, mobility or sensory needs
Families and carers who want confidence in ongoing support
Monitoring centres and care providers seeking reliable device supervision and service visibility

Key features

Single-button activation — easy to use for people of all ages and abilities
Secure digital communication — designed to support RED alignment and long-term service resilience
Replaceable battery – Serviced by qualified technicians.
Proactive supervision (Periodic Link Testing) — regular automatic checks of connection and performance
Discreet, comfortable design — suitable for regular everyday wear on the wrist or round the neck
Clear reassurance feedback — visible indicators confirm alarm activation and status

Benefits

Greater confidence – Users know help is reliably connected when needed.
Improved monitoring visibility – Proactive supervision helps teams spot issues sooner.
Fewer unnecessary alerts – Smarter checks reduce false-positive notifications for monitoring centres.
Designed for regulation and resilience – Reduces risk and supports compliance with modern digital requirements.

Regulatory Compliance

Designed to support updated RED Directive requirements

The Lifeline Pendant has been developed to align with the Radio Equipment Directive (RED) and associated expectations for secure, resilient digital devices.

This means:

Secure, encrypted communication across the alarm chain
Protection against interference or unauthorised access
Confidence that devices are designed for digital service environments
This design focus helps organisations protect services and reduce risk as digital and regulatory requirements continue to evolve.

Details

Everything you need to know

Dimensions, battery life, connectivity, and compliance standards are all documented below. Download the full datasheet for technical reference.

Download

Lifeline Pendant Datasheet

Let's talk.

Personal

Looking for personal support?

If you’re seeking a personal alarm or direct care support for yourself or a loved one, visit our consumer site.

Your questions, answered

Find answers to common questions about this device and how it works within your care environment.

Does it work with existing systems?

Yes. The device is hardware-agnostic and integrates seamlessly with your current care infrastructure. It connects to the Tunstall ecosystem without requiring a complete system overhaul.

What data does it collect?

The device monitors key health and activity indicators relevant to your care setting. All data is encrypted and stored securely, with access controlled by your organisation’s permissions.

Need more help?

Reach out to our team and we’ll walk you through it