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Sound boost

Reduces No Voice Contact calls and unnecessary callouts.

Purpose

Residents can speak to the monitoring centre throughout their home

Sound Boost is a speaker with a built-in microphone that increases the audible range of the Lifeline hub in the home, making it easier for residents to communicate with the monitoring centre when they need to.

Using a Sound Boost, in combination with a Lifeline, in areas such as the hall, lounge or bedroom, provides reassurance to the resident that they will be heard and reduces No Voice Contact calls and unnecessary responder callouts.

A small device that makes a big difference.

Sound Boost raises the volume – speech from the Lifeline hub is reproduced in Sound Boost so if the response centre raises the volume on the hub, the Sound Boost speaker volume will also increase
Provides greater audible coverage throughout the residence
Significantly reduces No Voice Contact calls (NVCs) and unnecessary responder callouts
Simple pairing mechanism
An additional microphone and speaker around the home allow the monitoring centre operator to accurately assess the risk

How

How does it work?

Sound Boost replicates the sound from the resident’s Lifeline hub, via a wireless connection. The Lifeline hub and Sound Boost units can be placed in different rooms so if an alarm is raised, the resident and monitoring centre can easily communicate because the resident is closer to a microphone and speaker. This reduces the possibility that the monitoring centre operator is unable to assess the risk to the resident and the appropriate response can be provided, reducing No Voice Contact calls.

Features

Smart technology solutions designed to save lives

Private wireless network used only for the Sound Boost. No crosstalk with any other Lifeline hubs in the vicinity
LEDs show the status of the Sound Boost providing peace of mind that the unit is working correctly
Micro-USB connection for power

Anyone with a Lifeline hub in their home will benefit from the extended coverage of Sound Boost.

Details

Everything you need to know

Dimensions, battery life, connectivity, and compliance standards are all documented below. Download the full datasheet for technical reference.

Download

Sound Boost Detail Aid

Download

Sound Boost Installation Guide

Download

Sound Boost Datasheet

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Personal

Looking for personal support?

If you’re seeking a personal alarm or direct care support for yourself or a loved one, visit our consumer site.

Your questions, answered

Find answers to common questions about this device and how it works within your care environment.

Does it work with existing systems?

Yes. The device is hardware-agnostic and integrates seamlessly with your current care infrastructure. It connects to the Tunstall ecosystem without requiring a complete system overhaul.

What data does it collect?

The device monitors key health and activity indicators relevant to your care setting. All data is encrypted and stored securely, with access controlled by your organisation’s permissions.

Need more help?

Reach out to our team and we’ll walk you through it