Safe Socket™

Prioritises phone line use to raise the alarm
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Purpose

A reliable, automated device to ensure alarm calls are raised

As Lifeline home units provide emergency support, they must be able to raise an alarm on the telephone line, even when another telephone within the property is being used or has accidentally been left off the hook.

Until now, the only way to achieve this was to rewire all extension phones via the telephone socket in the Lifeline, to allow the Lifeline to seize the telephone line, which can involve a considerable amount of rewiring. This is becoming an increasingly common problem with people using multiple telephones and digital television receivers etc all on one line.

The Safe Socket™ ensures that alarm calls are raised even though the telephone line is in use. It allows the Lifeline home unit to seize the phone line from other connected devices to raise the alarm.

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How

How does it work?

When an alarm is raised from the Lifeline home unit, it detects the telephone line is in use and signals to the Safe Sockets™ to automatically cut the line to the connected telephone device. This frees the telephone line for the Lifeline to redial and raise an alarm call. The Lifeline home unit must be connected directly to the BT wall socket and NOT via a Safe Socket™. All other devices utilising the same line (eg additional telephones, fax machines, modems, digital television receivers) must be connected to the telephone line via a Safe Socket™.
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Benefits

Smart technology solutions designed to save lives

  • Increased safety by ensuring alarm calls are raised even if an extension phone is in use or left off the hook.
  • Reduced installation costs – the Safe Socket™ avoids the needs to rewire extension phone lines via the Lifeline home unit, therefore saving installation time.
  • No batteries are required as the Safe Socket™ is powered by the telephone line, saving maintenance costs.
  • Simple to install with no settings to adjust: the device just needs plugging in to the telephone line.

Details

Everything you need to know

Dimensions, battery life, connectivity, and compliance standards are all documented below. Download the full datasheet for technical reference.

Let's talk.

Contact us to discuss how we can help you enhance safety, efficiency, and quality of life.

Personal

Looking for personal support?

If you’re seeking a personal alarm or direct care support for yourself or a loved one, visit our consumer site.

Your questions, answered

Find answers to common questions about this device and how it works within your care environment.

Does it work with existing systems?

Yes. The device is hardware-agnostic and integrates seamlessly with your current care infrastructure. It connects to the Tunstall ecosystem without requiring a complete system overhaul.

What data does it collect?

The device monitors key health and activity indicators relevant to your care setting. All data is encrypted and stored securely, with access controlled by your organisation’s permissions.

Need more help?

Reach out to our team and we’ll walk you through it