COVID-19/Coronavirus Customer Resources

Tunstall’s Connected Care and Health solutions can form an effective part of the response to the COVID-19 outbreak, helping to monitor and support people at home, reduce pressure on the NHS, provide more preventative and proactive care, reduce social isolation and respond to emergencies.
View our full range of COVID-19 solutions here
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New funding for hospital discharge announced

New funding for hospital discharge announced

New government guidance has been released setting out how health and care systems can ensure that people are discharged safely from hospital to the most appropriate place, and continue to receive the care and support they need after they leave hospital, now with an offer of an initial six weeks free support funding for local authorities. This clearly represents an opportunity for Tunstall to work in partnership with councils and the NHS to embed TEC into discharge and reablement services. In addition to community alarm/telecare services utilising Lifeline home units and Smart Hubs, the solutions developed by Tunstall to help meet the challenge of COVID-19 can also be applied.

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Lifeline Vi/Vi+ Self Installation Video Guide

Lifeline Vi/Vi+ Self Installation Video Guide

The Lifeline Vi/Vi+ is Tunstall’s home unit, and is the most technically advanced, flexible and simple to use telecare platform we’ve ever made. It provides a hub for telecare in the home, compatible with a wide range of sensors which can be chosen according to the needs of the user. This video shows how you can self-install your Lifeline.

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Remote Programming Guide

Remote Programming Guide

We have a range of resources to enable the rapid deployment and maintenance of Lifeline home units to provide 24 hour support to people at home including a remote programming guide enabling you to manage programming of Lifeline home units and pendants within the monitoring centre.

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myMobile How to Videos

myMobile How to Videos

myMobile is an intuitive, end user facing app that can be downloaded onto user’s Android or iOS smartphones and tablets. These selection of videos are designed to help you with many common tasks on our myMobile app.

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Telecare Cleaning Guide

Telecare Cleaning Guide

This guide incorporates all individual cleaning instructions for the telecare-based product range as given in user documentation. The texts are extracts from the manufacturers’ guidelines.

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Our solutions

Our solutions

Tunstall’s Connected Care and Health solutions can form an effective part of the response to the COVID-19 outbreak, helping to support people at home, reduce pressure on the NHS, provide more preventative and proactive care, reduce social isolation and respond to emergencies.

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COVID-19/Coronavirus Statement

COVID-19/Coronavirus Statement

Tunstall is carefully monitoring the evolving situation regarding COVID-19/Coronavirus, and issuing regular updates. You can read our latest statement here.

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COVID-19/Coronavirus Statement: Field Service Activities

COVID-19/Coronavirus Statement: Field Service Activities

Tunstall continues to monitor the Government advice and will work with our customers to continue service delivery. You can read our latest statement on our Field Service activities here.

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Our Solutions

People focused, smart, future proof solutions and services for care and health providers

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Digital Journey

With BT announcing that by 2025 everyone will have been moved from analogue to IP voice telephone services, the UK's switch to digital is imminent. Visit our Digital Journey page for more information on how we can support you in the journey to 2025 and beyond

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Contact Us

Get in touch with your local teams from around the world

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