Telecare Office Manager
Telecare Office Manager - the power behind your telecare service
 | TOM is an exciting software package that revolutionises the management of telecare by ensuring providers have all the information they need on clients, equipment and stock available for use. In particular it will help to ensure the easy management of assets with full information in one database. |
TOM is designed to simplify the management of your service and will help drive it through each step of the telecare process by providing the following benefits:
- Keeps customers informed - customer correspondence is easy to generate and can be logged against individual customers for future reference
- Manages telecare product information - helps to manage warranty and maintenance issues by keeping track of all equipment on the database
- Supports telecare management - allows managers to take control of the whole process from referral to ongoing reviews by providing simple to use reports
- Assists staff management - diary management and scheduling of assessment, installation and maintenance visits is made easy
- Keeps control of stock - includes a detailed database showing the up to date location and status of all telecare equipment
- Provides a full audit trail - every appointment and every phone call logged, every piece of equipment has an identified location
- Fully Mobile - data can be inputted / amended directly onto the database at a clients home, reducing the need for paperwork
- Customisable - the software is flexible enough to help you expand your services and meet your future needs
View - Telecare Office Manager Solutions Sheet
Now you can benefit from TOM without having to invest in additional IT infrastructure and special support contracts. TOM can be accessed securely using the Internet from a PC or laptop. Any amendments or updates will be immediately reflected in the database and to other users. The TOM managed service is scaleable and can grow as your service grows with additional users being easily added.
View - TOM Managed Service brochure
To find out more about Telecare Office Manager call 01977 660479 or contact our sales department.