Tunstall Televida supports more than 250,000 people across Spain with telecare and associated services, and its eight monitoring centres manage more than 16 million calls each year.
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In addition to delivering Barcelona’s municipal teleassistance service, which serves 75,000 users, Tunstall Televida also provides Barcelona’s Local Teleassistance Service (SLT). The SLT provides 67,000 people who are older
How has Tunstall Televida combined a preventative approach, public-private collaboration, technology and continuous improvement to create an international reference site for teleassistance delivery?