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Riverside recognised for technology enabled care approach to social inclusion

Riverside recognised for technology enabled care approach to social inclusion at international telehealth and telecare conference. 17-18 November, Celtic Manor Resort, Newport, Wales

Posted: 11/12/2014 10:37:56 AM

Riverside has been shortlisted for the TSA & Esther Rantzen Special Achievement Award for Combating Loneliness and Isolation in the TSA Crystal Awards at this year’s International Telehealth and Telecare Conference.

Riverside, one of the UK’s leading Registered Providers of Social Housing, works in partnership with other agencies to proactively manage tenancies and support  85,000 tenants and residents so they’re able to live independently in its properties, part of their communities, for as long as possible.

Its entry for the Crystal Awards demonstrates how its use of Technology Enabled Care Services (TECS) complements the aims of The Silver Line to combat loneliness and isolation and empower vulnerable people.

TECS is a key part of Riverside’s strategy to help people remain in their homes, feeling secure and supported, yet combating isolation, and Riverside works in partnership with Tunstall, the leading provider of TECS solutions. Riverside believes that TECS can support and facilitate the development of integrated and sustainable communities, ensuring that there are effective mechanisms to ensure the right support reaches the right people at the right time.

Riverside’s Helpline service was established to reassure its tenants that when they need help or advice they won’t be on their own, and this has been developed over recent years to offer a wider range of TECS solutions. Riverside has branded its TECS service Life Enhancing Technology (LET), to reflect its ethos that it improves quality of life and gives people control.

Riverside’s Live Time project was developed with the ethos of prevention rather than cure – making a low-cost investment to improve quality of life and prevent the need for more complex interventions in the future. Live Time focuses on ensuring that services, projects and events are developed to provide older people with a network that enables them to live a full and active life. This includes telecare and access to advice and activities which support their care needs and promote good physical and mental health.

A further dimension has been added to Live Time as part of the DALLAS programme with the introduction of Tunstall’s myworld, a tablet-based digital inclusion system which gives people in supported living environments ready access to a wealth of relevant information and the means to connect easily with caregivers, family, friends and their community.  The technology is being trialled in Liverpool with the aim to be more proactive in supporting older tenants to have a better quality of life in their own homes, remaining independent, well and active and connected to their communities.

Ed Hughes, Performance Manager at Riverside said:

We wholeheartedly embrace the aims of The Silver Line to ensure the people we support have opportunities to connect with their local communities, enjoy a range of relationships and activities and live healthy, happy and fulfilled lives in the place of their choice. TECS is central to our ability to deliver this.

Kevin Alderson, UK Sales & Marketing Director at Tunstall said:

We are proud to work in partnership with Riverside to help support its tenants and residents using the very latest person-centred solutions. I’d like to offer my sincere congratulations to Riverside on being shortlisted and for being recognised for their innovative approach to supporting the development of integrated and sustainable communities.

To find out more about Tunstall’s latest telecare products and services, visit them on stand 15.

Whole Systems Demonstrator

Tunstall Healthcare (UK) Ltd Head Office
Whitley Lodge, Whitley Bridge
DN14 0HR

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