Tunstall Healthcare, the leading provider of telehealthcare solutions, will be showcasing its managed service delivery model, Tunstall LifeCareTM, at this year’s NHS Alliance Annual Conference 2012.
Tunstall LifeCare is a fully managed service that aims to redesign care pathways, taking into account individual health and care needs and putting people at the heart of a holistic model of care. It not only provides a fast track to achieving strategic outcomes and delivering operational benefits, but also improves the user experience and creates a foundation for the growing number of people in need of support. LifeCareTMalso supports the scaling up of telehealthcare, where services are not widespread or embedded.
Simon Arnold, Managing Director at Tunstall said:
Tunstall LifeCare is about delivering an integrated service that moves the focus away from the equipment and promotes a mainstreamed service that builds care around the needs of the user, bridging the gap between health and social care. The service enables providers to integrate telehealthcare across multiple service pathways, delivering a more effective model of care.
The Tunstall LifeCare programme works in partnership with Health Intelligence, a leading provider of population-based information analytic and reporting solutions for health organisations in the UK. Health Intelligence will also be sharing the stand with Tunstall to exhibit its latest risk stratification tool. A proven risk stratification process is vital for delivering effective telehealthcare, identifying the most appropriate patients for the service, accelerating benefits to service users and maximising care provision and ROI for the provider.
During Day 1 of the conference Tunstall will also host a workshop on the implementation of telehealth at scale (3:20pm – 4:20pm, in the Branksome Suite). Helen Rollings, Clinical Support Consultant at Tunstall Healthcare, will discuss how Telehealth is now becoming embedded within care provision across health communities. Featuring examples from NHS Gloucestershire, NHS North Yorkshire and NHS York, the presentation will examine the potential barriers of large-scale implementation, offering practical tips and advice for clinicians.
Andrew Corbett-Nolan, Chief Executive of the Good Governance Institute will also be highlighting findings and recommendations from a recent GGI audit of telehealthcare services in England. Findings from the audit revealed that only £28 million of the additional £648 million allocated to local authorities to fund home care support, and telecare in social care services, went towards funding telecare.
The Audit follows a number of previous Board Assurance Prompts (BAPs) from the GGI, which address telehealth deployment and the wider issue of managing long-term conditions. The BAPs offer a framework to aid senior managers and board members to meet the fundamental governance, quality and safety requirements that are necessary to facilitate effective care at home.
Commenting on the findings of the audit and the importance of governance, Andrew Corbett-Nolan said:
Telehealth has the potential to deliver a real breakthrough in service delivery, revolutionising care pathways by empowering patients, reducing dependence on hospital based services and promoting continuity of care. However, in order to deliver personalised care and support to patients with long-term conditions, good governance and pathway redesigns are essential.
Our Board Assurance Prompts highlight the challenges that currently exist in the healthcare sector and include detailed recommendations to guide healthcare commissioners, providers and policy makers to ensure that those deploying telehealth services address critical issues in order to make improvements in healthcare.