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Tunstall Healthcare spearheads quality standards in telehealthcare

Posted: 10/10/2012 9:05:36 AM

Internationally recognised ISO/IEC 27001 certification assures customers of its continued commitment to information security

Tunstall Healthcare, the world’s leading supplier of telehealthcare solutions, has announced today that it has achieved ISO/IEC 27001 certification for its Information Security Management System (ISMS), making it one of only just over 1,000 organisations in the UK to hold the accreditation.

ISO/IEC 27001 is the only auditable international standard which defines the requirements for ISMS, with certification achieved exclusively by companies that demonstrate the highest competency in the effective management and security of information.

The standard shows Tunstall takes appropriate preventative measures to protect customers’ data, and demonstrates to customers and prospects that the business has a secure infrastructure in place, and employs a robust risk management process.

The accreditation is especially valuable as it validates Tunstall systems and procedures for identifying and mitigating risks to protection of patient identifiable data (PID) and software used in support of clinical operations that are delivered by Tunstall Response in support of its telehealth customers. The new award will complement Tunstall’s compliance to ISO/IEC 20000:2011 service management system standard, for best practice delivery of managed telehealth services.

Tunstall underwent a three-stage external audit process to prove its compliance, with auditors seeking evidence to confirm that the management system identifies, manages and minimises a range of threats to business information.

Simon Arnold, UK & Ireland Managing Director said:

The achievement of ISO/IEC 27001 demonstrates to customers our continued dedication to ensuring our products and services meet the highest criteria and means they can have complete confidence that our approach to information security and management is robust and effective. This latest accreditation clearly shows how driving quality forward for customers is a key part of our strategy and illustrates our commitment to continuously raising standards in telehealthcare.

The accreditation is the latest addition to Tunstall’s impressive portfolio of industry and international certifications, which include ISO 9001:2008 International Standard for Quality Management Systems, ISO 14001 Environmental Standard as well as CE Marking and numerous British Standards relating to its telecare products.This achievement confirms the company’s continued drive towards excellence, leading the market in adopting best business practices and international quality standards.

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Tunstall Healthcare (UK) Ltd Head Office
Whitley Lodge, Whitley Bridge
DN14 0HR

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