Product Support

Welcome to Tunstall's product support section. Please click on the links on the left menu to access the latest information on Tunstall's products including user, installation and programming guides, installation tutorials, software downloads, digital readiness and class 1.

Latest product updates

Lifeline Connect and Connect+ - Code B message - 15.2.10

Following customer feedback, Tunstall has become aware of a Code B message that is being presented to monitoring centres by some Lifeline Connect and Connect+ home units manufactured before May 2009, and which is not associated with an actual equipment failure. This communication is intended to explain the Code B message and what action to take. Click here for more details.